A crash course in human factors theory and practice for technical communicators If you're a technical writer, technical editor, documentation manager, user-interface designer, usability tester, or any other type of technical communication professional, you've probably found yourself becoming more and more involved in the development, озшрн design, and testing of technical communication products In order to handle your expanded responsibilities effectively you need a solid grounding in human factors, theart and science of designing for people And now this book gives it to you—fast First, expert Marlana Coe takes you on a fascinating tour of the burgeoning science of human factors In terms that you can understand, she explains all about the psychology and physiology of how users access, learn, and remember information; the impact of colors, shapes, and patterns; learning styles; approaches and obstacles to problem solving; action structures; and more And, with the help of real-life examples of various technical communication products, she vividly demonstrates what works, what doesn't, and why Then, she shows you how to apply what you've learned to create the best technical communication products possible You'll find out how to: Analyze users' needs and learning styles Get and interpret user feedback and create partnerships with users Select the most effective layouts, colors, fonts, and graphics Build better navigational infrastructures Develop content thatgives users everything they need to quickly identify and resolve problems Test and improve your product's usability.  ГарантияISBN 0471035300.